If you have transferred your coin to wrong address:
If you have deposited tokens/coins to wrong address, Proassetz may, solely at our discretion, assist you in recovering your tokens/coins. This process is extremely complicated and may take several days to solve the issue. If you wish to request Proassetz to recover your coins, please provide: your registered email, coin, address, amount, txid(Critical), transaction screenshot. Our team will try to sort out the same.
If it is possible to recover your funds, we may need to install or upgrade the wallet software, export/ import private keys etc. These operations can only be conducted by authorized staff under carefully security audit. Please be patient as it requires time.