Proassetz Support Desk
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Help and Support articles
Login and Sign Up
How to Sign Up/register with Proassetz
2 Factor Authentication (2FA) and Security
Deposits and Withdrawals
How to Deposit Funds
How to Withdraw Funds
Withdrawn to wrong wallet/address
Deposited wrong coins
See all 6 articles
Two-Factor Authentication (2FA)
Importance of Google 2FA
How to activate Google 2FA
Google 2FA Code Doesn't Work
How to disable/deactivate Google 2FA
FAQ Regarding Security
What is a public key? Where can I find the public key of my Proassetz wallets?
What is a private key? Can I have the private key of my Proassetz crypto wallets?
What is destination tag for Ripple/Stellar?
What happens if my Proassetz account gets compromised/ hacked?
How is the price for crypto-assets determined on the Proassetz Exchange?
What is the trade fee for buying/ selling cryptocurrencies on Proassetz?
How do I buy/ sell cryptos on Proassetz?
How long does it take to process my crypto-assets buy/ sell order on Proassetz?
Can someone else trade on behalf of me? Or can I trade on behalf of someone else?
See all 7 articles
Who can register on Proassetz?
Do we need to pay fees to create an account?
Can I have multiple accounts on Proassetz?
Can I trade on Proassetz without KYC verification?
Which documents are required for Registration and KYC verification?
See all 11 articles
Help Desk Software