Others
Anyone with a valid National Passport or National ID who meets all the KYC requirements can register on Proassetz.
Mon, 8 Oct, 2018 at 5:19 PM
No not at all, account is opened without any fees.
Thu, 20 Sep, 2018 at 2:39 PM
No. You can create only one account on Proassetz with your Documents. The account is not transferable.
Mon, 8 Oct, 2018 at 5:19 PM
No. You cannot trade without full KYC verification.
Mon, 8 Oct, 2018 at 5:19 PM
The necessary documents required for KYC verifications are Passport details/ National ID details. We may ask for more information as and when required.
Thu, 20 Sep, 2018 at 2:23 PM
Yes. It is advised to provide the same contact number used in your ID Documents, Passport and the number you will be using for transactions as well.
Thu, 20 Sep, 2018 at 2:24 PM
Contact our support team and raise a ticket mentioning your previous email, mobile number and Proassetz ID and request to change it. You will receive a resp...
Mon, 8 Oct, 2018 at 5:20 PM
Your account login credentials can be reset by using “Forgot Password” through this you can only reset your password. In case you have forgotten your ...
Mon, 8 Oct, 2018 at 5:21 PM
If your account is locked due to incorrect password, then you can unlock it using password reset option. Or contact customer support support@proassetz.com...
Mon, 8 Oct, 2018 at 5:21 PM
If your account credentials are compromised, then you can contact Proassetz support and ask them immediately to freeze/hold it.
Thu, 20 Sep, 2018 at 2:35 PM